<
Learn to Play it Right – Guitar Lessons | F.A.Q.

F.A.Q

"Information is not knowledge. Knowledge is not wisdom. Wisdom is not truth. Truth is not beauty. Beauty is not love. Love is not music. Music is the best!"

Frank Zappa

 ***

What is the Guitarmy?

The Guitarmy is my email newsletter which is sent out four times a year. It consists mostly of lesson updates and site changes.

 

I joined the Guitarmy. Where do I get my password?

The Guitarmy has no password. It is just a newsletter mailing list. You must also register for Platinum Member access in order to get a username and password.

 

I try to join the Guitarmy and get "Error:User already present" Why?

You have already successfully joined with that email address. No further action is required on your part.

 

I try to join the Guitarmy and get "Error:Wrong confirmation code" Why?

The confirmation link has expired. Please try rejoining."

 

Does a Platinum Member get access to the entire site?

Yes. There is only one level of Platinum Membership.

 

Do I have to use Paypal to join the site?

Yes. The automated system functions via Paypal. If you live in Canada, you can also email transer your payment, but your account will be set up manually, so you won't have immediate access to the site.

 

After I paid, Paypal did not redirect me to the registration page. What do I do?

Please check your email, including your Junk/Spam folders for the confirmation of payment email. This email also has a link to the registration page for this particular situation.

 

I registered, but did not receive my Username/Password email. What should I do?

Please check your Junk/Spam folders for the Username/Password email. If this email is not in those folders, then you can reset your password on the "Log In" page by entering your email address after selecting the "Reset Password" option. Please check your Junk/Spam folders for this email as well.

 

I'm having trouble logging in. What should I do?

If you have completed the registration process and set your password. Please make sure that you have the upper and lower cases of both your username and password correct. You can also try resetting your password again from the log in page. If the issue persists, please contact me, and I will reset your account manually.

 

How do I reset my password?

There is a "Reset Password" link on the "Log In" page.

 

Can I change the email address associated with my account?

Yes. You can change your email address from your profile once you are logged in.

 

Does my subscription auto renew?

No. Every payment is a one time payment.

 

Do I have to cancel my subscription?

No. Your membership subscription will expire automatically.

 

How do I know when my subscription ends?

You will receive two automated email reminders, both one week and one day prior to your
subscription expiring.

 

When does my renewal payment start?

Your renewal payment automatically begins when your current subscription ends.

 

What gear do you use?

Please check out the "My Gear" page for more information.

 

What Strings/Picks do you use?

Please check out the "My Gear" page for more information.

 

Can I request a lesson?

Yes. There is a "Lesson Request" section for the site, but to be honest, it already has 200+ requests on it. Meaning, if your request is appropriate for the library, it will still be quite some time before I will be able to get to it.

 

Can I pay you an extra fee to have my requested lesson next on the site?

No. I am trying to work out a fair system for commissioned lessons, but at this point this is not available.

 

How do you make your guitar sound like theirs?

I believe that tone is mostly generated from your fingers, which can be developed with many hours of practice. With that being said, this is the process I usually use. First I look up the rig of that particular player online – this info is fairly readily available. Then I build a similar rig using a blend of analog pedals, digital effects, and an amp simulator (Pod Farm 2) trying to match the tone. I also have a variety of amps that I sometimes use if they match up well. From there, I make small adjustments, like trying different pick up position selections or trying to adjust and match the treble/bass ratio in the tone, all while I A/B it frequently against the original recording. Obviously having a similar guitar will help too.

 

Can I ask you a question?

Absolutely. I am trying to save us both some time by answering these FAQ's here, but please don't hesitate to contact me if you have a question.

 

Can I watch the lessons as many times as I want?

Yes. As many times as you want, any time you want.

 

Do the Platinum lessons show the material slowly?

Yes. They are detailed, step by step instructions. There are sample lessons available on the "Platinum Member" page.

 

Can I scroll to any part of the video lesson?

Yes. There are sample lessons on the "Platinum Member" page if you would like to see what the video players look like.

 

I paid twice, by mistake. Can you refund a payment?

Absolutely. Just let me know the situation and I will make any necessary adjustments to your account.

 

The videos wont play. What should I do?

Usually this can be fixed by simply restarting your device – Please also select the “Auto” setting under the HD button. If the issue persists, I suggest you try clearing your browser cache or even try using a different browser altogether (Chrome, IE or Firefox). If this also doesn’t work, I suggest you try updating your current flash player. Please also check to see if you have any “Parental Control Filters” or if you need a “Firewall Permission Created” as these may prevent the videos from playing as well. If you are still having issues, it may be related to your specific device. If possible, please try testing the players on a different device to see if the same issue persists. The video players are designed by JW Player and are tested regularly on both Windows and Apple devices (including iPad’s and Android phones etc…).

 

Where can I buy your music?

Thank you for asking :). I am in the process of writing a new album, but you can listen to and buy my last recording HERE.

 

Can I download the video lessons?

No. The video lessons are not available for download, so you will need an internet connection to view them.

 

Can I download the tabs?

Yes. The tabs are PDF files that can be downloaded and printed at your convenience.

 

 ***